Built for Umrah, Hajj & heritage operators

run the journey not the chaos

From first booking to departure QR scan — Serai OS handles every step so you spend less time on admin and more time building unforgettable journeys.

From $49/mo  ·  No commission  ·  Cancel any time

10hrsSaved per trip
9+Features built in
100%Yours to keep
Serai OS — Dashboard

36

Travelers

$108K

Revenue

3

Active trips

Umrah — Ramadan 2026 Mar 1–14 · Makkah & Madinah
Published 72% full
Morocco & Andalusia Jun 10–22 · Marrakech, Granada
Published 40% full
Live check-in  ·  Mar 1 departure 24 / 36 checked in
Trusted by operators in Canada, UK & UAE
Save 10+ hours of admin per trip
Hajj & Umrah compliance built in
No commission — flat monthly pricing
Platform features

Everything a serious tour operator needs in one place

Built from scratch for Umrah, Hajj, and heritage travel — not a generic booking tool with features bolted on after the fact.

Booking & traveler management

Online booking forms, automatic confirmations, payment tracking, and full traveler profiles — all linked to each trip.

Traveler portal & mobile app

Every traveler gets a private portal — booking status, itinerary updates, documents, waivers. Works offline too.

PWA

WhatsApp, SMS & email blasts

Send announcements to all travelers at once across every channel. One message, delivered everywhere.

QR check-in at departure

Travelers show a QR code. You scan and they're checked in instantly. Live attendance counter, no paper lists.

Live

Document & waiver collection

Set required documents per trip. Travelers upload from their portal. Track who's submitted or missing.

Hajj & Umrah compliance mode

Purpose-built compliance checklist — mahram verification, ministry requirements, pilgrim age rules, vaccinations.

Unique

AI trip builder

Describe your trip and Pathways generates a complete day-by-day itinerary in seconds. Edit and push to portals instantly.

AI

Multi-operator collaboration

Invite co-organizers, group leaders, and view-only partners via magic link. Each role sees exactly what they need.

Rooming & vendor management

Assign travelers to hotel rooms, manage vendors, buses, guides — all linked directly to each trip.

Real-time check-in  via Supabase Realtime
Live itinerary sync  to traveler portals
Instant WhatsApp delivery  via Twilio
Bank-grade data security  Row Level Security
How it works

Up and running in one afternoon

No training required. No IT team needed. If you can use WhatsApp, you can use Pathways.

1

Create your trip

Enter trip details, dates, and pricing. Let AI generate your itinerary or build it yourself. Publish in minutes.

2

Share your booking link

Send your public booking link via WhatsApp. Travelers register, pay a deposit, and get automatic confirmation.

3

Manage from your dashboard

Track payments, collect documents, send announcements, and manage your team from any device.

4

Check in at departure

Scan each traveler's QR code on departure day. Live attendance board updates as your group boards.

Why Pathways

Generic booking tools weren't built for your trips

Pathways is the only platform with Umrah & Hajj compliance, WhatsApp blasting, and departure QR check-in built in from day one.

✦ Pathways TourCMS Rezdy FareHarbor Spreadsheets
Online booking page
Traveler portal (mobile)
WhatsApp blasting
QR check-in at departurePartial
Hajj / Umrah compliance
Document collectionPartial
AI itinerary builder
Multi-operator collaborationPartialPartial
Flat monthly pricingCommission %
From operators like you

What tour operators say

★★★★★
"Before Pathways I was managing 80 Umrah pilgrims across 12 WhatsApp groups and three spreadsheets. Now everything is in one place and my travelers actually feel looked after."
AH

Amira Hassan

Noor Travel — Toronto, Canada

★★★★★
"The QR check-in was a game changer. I used to spend 45 minutes calling names off a list. Now I scan everyone in under 5 minutes. My whole team was impressed."
ZA

Zaid Al-Rashid

Baraka Tours — Birmingham, UK

★★★★★
"Hajj compliance tracking used to be a nightmare. Pathways has a compliance checklist built right in — it's exactly what operators specialising in Hajj needed."
FM

Fatima Mohamed

Safar Al-Haqq — Dubai, UAE

Pricing

Simple pricing. No commissions.

Pay a flat monthly fee — keep 100% of every booking. Cancel any time.

Starter

$49

per month  ·  up to 2 active trips

  • Booking pages & traveler portal
  • QR check-in & attendance
  • Document collection
  • In-app announcements
  • Up to 100 travelers
Get started

Agency

$199

per month  ·  multi-operator

  • Everything in Growth
  • Multiple operator accounts
  • White-label booking pages
  • Priority support
  • Custom onboarding
Contact us

Ready to run your tours like a pro?

Join the waitlist and get 3 months free when we launch. We'll be in touch within 24 hours.

Request a demo

From $49/mo  ·  No commission  ·  Cancel any time